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Privacy Policy & Cookie Policy

Privacy Policy

We take the privacy of our website visitors very seriously. We do not collect personal information from visitors to our website unless they are placing an order or contacting us.

Personal information is collected from those that use our shop, such as name, email address, contact details etc, which you enter into our order form when placing an order. This is only used in conjunction with your purchase and not passed on to any third parties.

Anyone that contacts us via email/phone, we will only use the email address/phone number and any contact details you supply us with for the purpose of answering your query.

This site uses cookies, to know more please read our Cookies Policy.


Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.

Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie Purpose Examples

Session & Security
(essential)

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

The website will not work properly if you reject or discard those cookies.

session_id (Website/Shop)

Preferences
(essential)

Remember information about the preferred look or behavior of the website, such as your preferred language or region.

Your experience may be degraded if you discard those cookies, but the website will still work.

frontend_lang (Website)
Interaction History
(optional)

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

We may not be able to provide the best service to you if you reject those cookies, but the website will work.

im_livechat_previous_operator (Website)
utm_campaign (Website)
utm_source (Website)
utm_medium (Website)

Advertising & Marketing
(optional)

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

Note that some third-party services may install additional cookies on your browser in order to identify you.

You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

__gads (Google)
__gac (Google)

Analytics
(optional)

Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

The website will still work if you reject or discard those cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)


YouTube videos embedded on this website

All videos are embedded in privacy-enhanced mode, but please note: 

  • The recipient, i.e. the contact details of Youtube or Google.
  • The purpose of the integration, e.g. “display of relevant video content”.
  • Overview of the data processed. This is not unproblematic, because it is difficult to determine what data Youtube / Google really processes. One should point out that in any case the IP address is transmitted to Youtube / Google, and processing of data in local storage and possibly cookies cannot be ruled out.
  • Note on the legal basis for the processing: the video is loaded only after consent ((Art. 6 para 1 lit. a DSGVO), and the consent can be revoked at any time.  
  • Profiling information. It should be noted that profiling may occur if the user is logged in with a Google account in parallel. In this case, actions are merged with the profile.
  • Note on data processing in third countries. When watching the video, data may be transferred to the servers of Youtube and Google in the USA, and the level of data protection there is considered insufficient.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.